For one, I'm really liking the bird lady (Washimi, is it? I'm just now starting to pick up most of the names, which, I imagine, tends to be a bit harder when you only hear them spoken instead of seeing them spelled out). Both for how deftly she handles her boss and how she actually gives reasonable and helpful advice to Retsuko.
I was surprised to realize that I was also on board with the deer girl's (Sunota?) angle on the whole butt-kissing business; I think she made quite a bit of sense. Not that I think she's morally in the right since her gaining preferential treatment means more work for the other employees... But I can sort of empathize with her.
I was equally surprised to see that shee's completely on to Fenneko hating her, too. The girl is unexpectedly perceptive.
Lastly, it's awesome how Washimi and Miss Orangutan (Just confirmed her name as "Gori" from Jack's post) are now basically Retsuko's confidantes. The magical power of bonding over a karaoke session, I guess.